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When Hawaii joined the union as a state in 1959, it did so by promising to take responsibility for implementing the Hawaiian Homes Commission Act of 1920.

The fulfillment of that promise has been both a failure and a controversy. To date, more than 2,000 Native Hawaiian beneficiaries have died while on the Hawaiian Homes waitlist, and 28,000 beneficiaries currently remain on the list, half of which are over age 60.

Which is why it was disappointing to hear Gov. David Ige recently come out in opposition to the Department of Hawaiian Home Lands’ casino proposal before a bill even reached his desk for review. The proposal, which aims to generate at least $30 million a year to fund home development, is the first attempt in recent history for DHHL to generate a plan that would issue leases to every beneficiary on the waitlist.

That the governor rejected the proposal without even reading it dismisses the larger conversation that needs to be had. His refusal to engage on the merits of the proposal centers the discussion on whether a casino is good for Hawaii and not on our urgent obligation to house the 28,000 native Hawaiians waiting for promised homesteads.

Instead, we heard an unaccountable critique of a bold solution proposed by his own agency. This comes at a time when the governor asked his agencies to find ways to deal with historically large budget cuts due to the pandemic.

The Department of Hawaiian Home Lands has proposed the construction of a casino in Kapolei to help beneficiaries.

Courtesy: DHHL

The truth is, eliminating the DHHL waitlist altogether has not been made a priority by the administration, the Legislature, or any major political party in Hawaii. How do we know this? There is no plan to eliminate the waitlist.

Nearly every year there are efforts to “address” or “reduce” or “move” the DHHL waitlist. None has resulted in the production of housing at the rate necessary to make a meaningful difference to the 28,000 who remain, waiting.

‘Other Priorities’

If the governor desires to eliminate the waitlist, he certainly can propose his own plan. He’s done that for other priorities. For example, in 2013 then-Sen. Ige helped pass Act 268, which put the state on a schedule to eliminate the $9.5 billion unfunded health care liability. As governor in 2017, he budgeted funds to pre-pay the liability to accelerate that schedule.

However, when it comes to the DHHL waitlist, there is no defined timeline. DHHL recently estimated that to house everyone on the waitlist, cost projections range from $4-12 billion for infrastructure alone.

Why such a large range? No one has taken the time to ask. Why not? It’s not a priority.

At its core, the difference between paying down the unfunded liability and eliminating the DHHL waitlist is one of values. At $9.5 billion and $4 billion, respectively, both will require enormous sums of money. And there are consequences to ignoring both issues.

Failing to address our unfunded liability may impact our ability to pay out those health care benefits to retired state workers. It will also affect our credit rating as a state, which will hurt our ability to issue bonds in the future.

Eliminating the DHHL waitlist altogether has not been made a priority by Ige.

By contrast, failing to eliminate the DHHL waitlist has already cost the state and will cost us well into the future, aside from the 2,000 Native Hawaiians who died waiting for a home.

In 2015, a Hawaii Circuit Court judge ruled that the state underfunded DHHL to the tune of $28 million a year.

The Hawaii attorney general appealed to the Hawaii Supreme Court, which decided the case in 2018 and remanded it to the Circuit Court for an evidentiary hearing.

Last month the Circuit Court found that the state had not underfunded DHHL.

In June, the state also lost an appeal of a class-action lawsuit brought by Native Hawaiian beneficiaries on the DHHL waitlist for failing to provide them with homes.

Damages from that case are expected to result in cash payouts of potentially tens of millions of dollars.

But only one of these issues seems to have garnered the attention of the administration in a consequential way. That needs to change.

There’s plenty of room for a critique of the casino proposal, including the opportunity for a substantive discussion on the pros and cons of every aspect of the DHHL plan. As the co-chairs of the Legislative Hawaiian Caucus, we are committed to making the complete elimination of the DHHL waitlist a priority of state government, for perhaps the first time. We hope that the administration, our colleagues in the Legislature, our ohana in the Native Hawaiian community, and even future candidates hoping to succeed Gov. Ige will join us.

For those reasons, we intend to introduce the DHHL casino legislation when the legislature convenes in January.

We will not and should not stop there. Aside from the revenue gaming could provide to develop housing for DHHL beneficiaries, we need a strategy that effectively leverages that revenue to produce results. That plan should, at a minimum, be based on a comprehensive assessment of the needs of the waitlist population.

That data should inform a development plan with the singular objective of eliminating the waitlist. And that development plan must have clear action items that the legislature can implement. Only then can we reasonably give the 28,000 native Hawaiians on the waitlist the expectation that they are finally a priority.

The fact that there even is a waitlist is an abdication of the promise Hawaii made to secure entry into the union. As a state, it is our original sin. We as lawmakers and leaders must take steps to address it before more beneficiaries die waiting for a home.

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Casino Heist Objectives

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• Responsible for having a full comprehensive knowledge of internal controls and adhering and enforcing the same
• Responsible for directing special projects as assigned by VP of Casino Operations, including development, implementation, effectiveness and evaluation
• Complete knowledge of all games on the casino floor, including rules and cheating methods
• Monitor pit and gaming equipment to ensure proper working order and condition
• Issuing timely performance evaluations on subordinates and offering developmental guidelines and resources to achieve goals
• Complete knowledge of all games on the casino floor, including rules and
• Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Pinnacle Entertainment

• Adhere to established department and property policies and procedures regarding guest service standards
• Knowledge of budget process, financial statements, accounting principles, and property policies and procedures
• General monitoring of job performance at all subordinate levels
• Oversee the development of daily schedule to ensure adequate staffing levels for pit and floor operations
• Discipline subordinates in accordance with Casino policy regarding below standard performance
• Opens, closes and yields games to provide for optimal labor efficiency and customer service
• Reports any suspected irregular or illegal gaming practices to the Surveillance Department and VP of Casino Operations to ensure that gaming policies and regulations are observed at all times

• This position spends majority of shift on the casino floor and is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume
• Maintains knowledge of the status of all assigned games relative to win/loss ratios, as well as significant players and action
• Open, close, and games to provide for optimal labor efficiency and customer service
• Deliver internal and external guest service through Pinnacle’s core values
• Create an atmosphere that induces guests to have Pinnacle Entertainment, Inc. as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service
• Hire, train, motivate, evaluate and manage employees to ensure proper staffing levels and that employees receive adequate guidance, training and resources to accomplish established department objectives
• Grants complimentary services to players according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers

• Demonstrated knowledge of Casino Operations and previous table games and/or Slot Supervisor experience
• General knowledge of Microsoft Word, Excel, and Outlook is
• Handle customer disputes, and provide top quality customer service to guests
• Displays excellent verbal and written communication skills
• Sound knowledge of all casino games
• Monitors security of bankrolls at all table gaming locations to ensure proper accounting of bankrolls
• Maintains knowledge of the status of all assigned games relative to win/loss ratios, as well as significant players and action
• Assists with procedures, trains, schedules and evaluates personnel in keeping with company and departmental directive, policies and procedures
• Open, close, and games to provide for optimal labor efficiency and customer service
• Grants complimentary services to players according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers

Assistant Casino ManagerResume Examples & Samples

• Ability to observe and identify suspected cheaters, as well as to observe and direct actions of subordinates
• Ability to use all equipment associated with the position, including, but not limited to, computer keyboard
• Ability to communicate effectively with customers and all levels of employees. Ability to review and comprehend all necessary documentation
• This position spends majority of shift on the casino floor and is subject to varying levels of crowds, noise and smoke, the severity of which depends upon customer volume
• Complete knowledge of all games on the casino floor, including rules and cheating methods
• Strong understanding of theoretical win
• Strong understanding of at least one count system and basic strategy
• Strong mathematical and analytical skills required
• Ability to develop and motivate a diverse work force
• Knowledge of casino marketing practices preferred
• Knowledge of budget process, financial statements, accounting principals, and property policies and procedures

Assistant Casino ManagerResume Examples & Samples

• Deliver internal and external guest service through Pinnacle’s core values
• Create an atmosphere that induces guests to have Pinnacle Entertainment, Inc. as their casino of choice; responsible for actively building and retaining customer relations and acts as a mentor to employees in order to provide superior customer service
• Hire, train, motivate, evaluate and manage employees to ensure proper staffing levels and that employees receive adequate guidance, training and resources to accomplish established department objectives
• Oversee the development of daily schedule to ensure adequate staffing levels for pit and floor operations
• Assist in establishing gaming policies, procedures and standards to assure security and integrity of slots and table games and promote gaming practices consistent with gaming regulations
• Open, close, and games to provide for optimal labor efficiency and customer service
• Maintains knowledge of the status of all assigned games relative to win/loss ratios, as well as significant players and action
• Monitors security of bankrolls at all table gaming locations to ensure proper accounting of bankrolls
• Grants complimentary services to players according to established guidelines, and resolves guest complaints or problems to ensure courteous and friendly service to all gaming customers
• Responsible for directing special projects as assigned by VP of Casino Operations, including development, implementation, effectiveness and evaluation
• Ability to observe and identify suspected cheaters, as well as to observe and direct actions of team members
• Ability to communicate effectively with customers and all levels of employees
• Ability to obtain and maintain a Colorado Key Gaming License
• Knowledge of budget process, financial statements, accounting principles, and property policies and procedures
• These skills and abilities are typically acquired through the completion of a high school degree or equivalent, as well as through a minimum of five years of progressively responsible gaming and gaming management experience, with a minimum of four years in gaming supervision. Completion of accredited gaming program or related training/seminars and college degree preferred

Assistant Casino ManagerResume Examples & Samples

Casino Goals And Objectives

• Safeguard the assets of the company
• Implement Table Games Department policies and procedures established by management
• Manage, direct, and supervise all personnel assigned to table games
• Ensure compliance with Federal Currency Transaction reports, Missouri Currency Transaction reports and Multiple Transaction logs, as well as all Missouri gaming regulations
• Maintain appropriate staffing levels
• Train and mentor all team members to ensure guest service standards are met or exceeded
• Ensure proper maintenance of all table games equipment
• Job Tasks must be finished in a timely manner according to department standards
• Excellent verbal, written communication skills, employee and customer relations skills, organizational skills and the ability to handle multi-tasks
• Ability to work any shift or hours
• A strong knowledge of all table games
• Able to work in a fast paced work environment
• Able to take a leadership role
• A minimum of three (3) years managerial experience with 2 of the 3 years as pit manager or above
• A minimum of five (5) years table games experience

Assistant Casino ManagerResume Examples & Samples

• Accountable for the adherence and/or enforcement of all written/internal controls and procedures within the casino
• Responsible for having a full comprehensive knowledge of internal controls and adhering and enforcing the same
• Adhere to established department and property policies and procedures regarding guest service standards
• Notify Director of Casino Operations & Casino Manager on win/loss status of the Casino at “count” times
• Ensure and maintain proper control over the gaming tables within the guidelines of the State Gaming Control Board and Pinnacle Entertainment
• Perform the duties of the Casino Manager in his/her absence
• Issuing timely performance evaluations on subordinates and offering developmental guidelines and resources to achieve goals
• Must maintain the strictest confidence of any and all confidential information disclosed by an Pinnacle entity
• Excellent verbal communication required with sound administrative skills
• Sound knowledge of all casino games
• General knowledge of Microsoft Word, Excel, and Outlook is a plus
• Must be able to stand for a minimum eight (8) hour shift
• Locations on casino floor are noisy and smoky
• Will also encounter intoxicated guests frequently
• High School Diploma or GED equivalent and College Degree
• Five-to-ten years of supervisory experience in gaming industry in lieu of college

Assistant Casino ManagerResume Examples & Samples

• Assists the Casino Operations Manager with carrying out policy, setting procedures and developing personnel in keeping with departmental objectives; specifically, assumes the responsibility for the efficient operation of a particular shift assignment
• Has authority to issue credit, make payments, set limits and otherwise control monies related to table games operations and within the limits stated in systems of internal controls
• Monitors equipment and supplies and makes recommendations for replacement or repair as appropriate
• Circulate among gaming tables and slot sections to ensure that operations are conducted properly, that team members follow house rules, and that players are not cheating
• Monitor staffing levels to ensure that slot and table games departments are adequately staffed for each shift, arranging for staff rotations and breaks, and locating substitute employees as necessary
• Work closely with all departments; including but not limited to My Choice, Poker, Slot Performance, VIP Services, Cage and Beverage
• Must be able to obtain and maintain valid license
• Displays excellent verbal and written communication skills

Casino Resume Objectives