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Slots player denied $8.5m prize

Maribel Sanchez has said the Newcastle Casino in Oklahoma is refusing to award her almost $8.5m which she won playing slots at the facility. The venue claims the win was due to a game malfunction.

The gambler from Oklahoma proceeded to inform the FOX 25 news station, which provided details of the incident on Twitter. Sanchez also shared an image of the slot machine screen indicating the win amount:

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Liberty 7s machine shut down after win

Sanchez said she visited the Newcastle Casino at 7am on Friday morning. She decided to play the Liberty 7s slot and had wagered only $1.25 when she hit the jackpot. But as soon as the win occurred, the machine shut down and the screen went black.

Sanchez took a photo of the on-screen win announcement, which showed a total of $8,469,498.95.

Maribel’s daughter, Linda, commented on the incident, stating:

It says clearly the amount that she won, but now they’re saying it was a malfunction and not give (sic) her the amount.”

Taking legal action

Sanchez is working on taking legal action to receive the payment she claims she is owed by the casino. Her attorney, Bill Zuhdi, said:

We’re going to look at all her legal options and aggressively pursue her rights. She should be paid what she won.”

FOX 25 contacted the Newcastle Casino about the incident. The gambling facility responded, saying the claim is currently under review following the venue’s protocols, and that it is working with Sanchez through the process. The casino added it is unable to comment on the review at this time.

Daughter Linda also described it as “crazy” and “pointless” that the casino would rely on a malfunction excuse to withhold winnings from a patron. She added that someone could easily lose all their money at the venue and ask for their money back, claiming the loss was due to a machine error.

Woman lost out on thousands of dollars after big casino mistake

Cynthia Obie from Maryland said she lost out on thousands of dollars after the casino staff took down her Social Security number wrong.

A Maryland woman who thought she hit the jackpot Friday night ended up going home with jack squat -- all because of a typo.

Cynthia Obie told FOX5DC she was at the MGM National Harbor in Oxon Hill, Md. when her slot machine's symbols suddenly aligned and she won a tremendous payout.

“I was very excited. Like, I need this money,” Obie told the news station.

But Obie said that when casino staff took down her personal information, they misread her Social Security — by one number.

That mistake cost Obie nearly everything.

The Social Security number the casino plugged in belonged to an individual who happened to owe Maryland a hefty amount of child support, FOX5DC reported.

“I’m like, 'No. All of my daughters are grown. I’ve never paid child support.' I’m like, 'this can’t be right,'” she said.

The Maryland woman said she would have been thousands of dollars richer by now -- she did not reveal the exact amount of the jackpot -- but the typo prevented her from getting a penny. Instead, she was offered a $200 free play credit and drink vouchers for the night.

An MGM spokesperson said in a statement to FOX5DC the casino is aware of the “unfortunate error” and is working on fixing the situation.

“Due to MLGCA [Maryland Lottery and Gaming Control Agency] rules and Maryland State Law, we cannot provide an additional payout for this jackpot, however, if she presents the proper identification credentials to the Maryland Gaming Commission, they will provide her with the appropriate payout,” the statement read. “We apologize for the inconvenience this has caused Ms. Obie.”